Uber has always sought the fastest delivery and that also exceeds expectations. It is more than an ordinary application that connects clients and controllers. Uber launched its services in 2009 and today it is available in more than 65 countries, more than 600 cities worldwide.
An application like Uber can help you get rid of traditional and frustrating logistics procedures, but developing it is not an easy walk through a local park. You need basic and technical knowledge to compete with giants of this industry.
Features of the UBER type app
Applications like Uber for taxis have 3 parts:
An app like Uber not only works between taxi drivers and customers but also has an administrative area, where they monitor the proper operation of the business. To create an app like Uber, you have to have a vast experience in programming language. Or the best solution is to count on expert app developers.
Your business model exactly the same as Uber?
If your business model is the same or you want to overcome the current user experience provided by this platform, it may involve the following:
- The creation of interfaces for both web and mobile.
- Native applications which lead to parallel developments, for both iOS and Android.
- The administration panel is required that translates to a CRM and a dashboard to manage some of the system’s functions.
- Geolocation: region from which your development team operates or designs the product.
- Registration: To use the application, passengers can register directly from the mobile application.
- Rate calculator: The rate to reach a specific place is determined by calculating the distance between the collection point and the arrival point.
- Live to track: when requesting the taxi service, the passenger can update the location of the vehicle in real-time with the app, from the start of the service, the arrival of the service, the start and the end of the trip.
- Add payment: to make the payment, passengers can add cards, cash or another payment method, for example, bitcoin.
The considerations mentioned above have a direct impact on the way we handle decisions related to programming, interface, functionalities, payment methods, etc.
But to get to this you first have to go through a series of stages that you must take into account:
Stage 1: Conduct market research
As a general rule, there is a standard and basic stage that you must execute before the development of the taxi application. Market research and competition analysis. It is true that the target audience has already been investigated in detail by other companies. However, omitting the analysis of competitive solutions, their benefits and disadvantages is not an option if you want to improve the user experience.
Stage 2: Design
The usability and functionality of the app for your target audience means that its design and navigation should be as friendly and simple as possible. The development of the most basic version of such a design can take developers approximately 100 to 120 hours.
Stage 3: Front End Development
As we can understand by name, this is the most expensive stage in the development process (both in terms of finances and time). Then, if you wish, you can add usefully (but not mandatory) features to your application, such as:
- Multilanguage support. If your application is created for a wider target audience, supporting multiple languages will be useful.
- Qualification and opinions of the service. You will probably have to create a tool to know the level of satisfaction of your users and to manage the quality of your services.
- Online chat. Provides your users with the ability to communicate with the driver online.
- Calls from the app. This feature allows you to significantly improve the quality of the customer experience.
- Monetization. Since all software solutions of this type are free, you must discover how to monetize them. The most obvious and simple way to make a profit is to add advertising blocks within the application.
Stage 4: Back-End Development
These digital product developments are generally created for a broad target audience. The back-end development must be exhaustive – Most likely, developers have to divide the workload among several people.
Stage 5: User tests
Once all development tasks have been completed, the application must be tested by real users. For this, there is a Testing / QA, constant testing processes, which allow you to have a finished product with the least amount of adjustments before putting it into production.
Stage 6: Launch and Promotion
How do you start a company like Uber? Obviously, for your application to be widely known, you need to promote it. The famous mobile platforms already use advanced algorithms based on artificial intelligence and thus optimize search results according to the user’s background and behavior.
To reach the first search results on the digital distribution platforms of apps (Google Play or App Store), your application must be downloaded as many times as possible in the shortest time. Achieving this without a marketing campaign is not only difficult, but it is also impossible.
Stage 7: Technical Support
Even if the application has been thoroughly tested, users will find some errors after launch. This is not about the Testers. The applications are so complicated today that it is impossible to reveal all the errors in the code immediately. This is why applications are updated regularly – developers add new features, adapt to new technologies and correct errors.
These are the compelling reasons why you should trust only true professionals with this important task. Now it is up to you to choose the best development agency that will make your idea and your application a reality.
While it is true that there are many prefabricated tools to build such software solutions, using them to create a taxi application that is ready to use, with a friendly and personalized interface, represents a challenge, even for experienced developers. For this reason, we only recommend contacting experts.