The annual World Economic Forum in Davos is often a stage for global leaders to discuss pressing issues and propose solutions. However, this year, PR giant Edelman has raised a red flag over what it calls a “descent into grievance.” The 2025 Edelman Trust Barometer highlights a growing sense of societal grievance and declining trust in institutions. But who is to blame for this alarming trend? This article delves into the findings of the Edelman report, the factors contributing to this descent, and the role of various stakeholders.
The Edelman Trust Barometer Findings
Edelman’s 2025 Trust Barometer reveals a profound shift in public sentiment. Economic fears have metastasized into widespread grievance, with citizens across the globe expressing frustration with business, government, and the wealthy. The report indicates that trust in institutions is plummeting, and there is an urgent need for leaders to rebuild confidence and drive positive change1.
One of the core findings is the pervasive belief that the system is unfair. Many respondents feel that business and government are making their lives harder, while the rich continue to benefit disproportionately. This sense of alienation is so profound that nearly two-thirds of respondents now fear being discriminated against1. Even high-earners are increasingly worried about their financial security.
The Role of Economic Inequality
Economic inequality is a significant driver of societal grievance. The widening gap between the rich and the poor has led to a growing sense of injustice. According to the Edelman report, low-income respondents have significantly less trust in institutions compared to their high-income counterparts. This trust gap is most pronounced in the business sector, where there is a 16-point difference between high- and low-income groups1.
The report also highlights concerns about job security and the impact of automation and globalization. Many employees worry about losing their jobs to technological advancements and international trade conflicts1. These economic anxieties contribute to the overall sense of grievance and distrust in institutions.
The Impact of Political Polarization
Political polarization is another critical factor contributing to the descent into grievance. The Edelman report notes that political polarization has deepened, leading to aggressive advocacy for self-interest. This polarization is evident in the elections of the past year, where incumbent parties have been ousted in several Western democracies1.
The rise of populism and the rejection of traditional political constructs have further fueled societal grievance. Citizens are increasingly disillusioned with the political system and are demanding change. This disillusionment is reflected in the growing support for hostile activism, with many respondents approving of actions such as attacking people online and spreading disinformation3.
The Responsibility of Business and Government
While the Edelman report highlights the role of economic inequality and political polarization, it also emphasizes the responsibility of business and government in addressing societal grievance. Business leaders are urged to act with trust and consistency, champion shared interests, and create opportunities for optimism. The report suggests that businesses have a license to act and must work together with government, media, and NGOs to address the root causes of grievance3.
Government leaders, on the other hand, are called upon to rebuild trust by addressing the economic realities of their stakeholders and advocating for policies that promote fairness and equality. The report underscores the need for a collaborative approach to tackle the crisis of grievance and restore public confidence in institutions3.
Conclusion
In conclusion, the descent into grievance highlighted by Edelman’s 2025 Trust Barometer is a complex issue with multiple contributing factors. Economic inequality, political polarization, and the actions of business and government all play a role in shaping public sentiment. To reverse this trend, leaders must prioritize trust-building, address the root causes of grievance, and work collaboratively to create a fairer and more equitable society. The responsibility lies with all stakeholders to drive positive change and restore faith in our institutions.